Cancellation and Refund Policy

Your satisfaction is our top priority. Please read our policy below for information on cancellations and refunds.

Cancellation Policy

  • Once a recharge is processed successfully, it cannot be cancelled.
  • Service orders can be cancelled within 15 minutes if not processed.
  • Scheduled bookings can be cancelled up to 1 hour before service time.

Refund Policy

  • Refunds apply for failed transactions with payment deducted.
  • Refunds issued within 5–7 business days to the original payment method.
  • Wallet credits may be offered for faster resolution.

Important Notes

  • All refunds are subject to validation by our team.
  • Refunds may be denied in cases of system abuse or fraud.
  • Always double-check transaction details before submitting.

Contact Support

📧 Email: support@digitalwallet.com

📱 Phone: +91-XXXXXXXXXX

🕒 Support Hours: 9 AM to 6 PM, Monday to Saturday